Copper is looking for a positive, customer-oriented Staff Software Engineer to join one of our product development teams. You will act as a Technical Lead on projects, guiding architectural decisions and sharing your knowledge to mentor other engineers. You will work in Copper’s server tech stack for the purpose of adding and improving features for our CRM and advancing the overall technology platform.

Your influence will help shape Copper's decisions at all stages of the software development lifecycle - definition, development, delivery, and observability. You like to solve problems, guide architectures, and set engineering best practices.This role reports into an Engineering Manager and is a fully remote position. You will work closely with our product and engineering team members located across the US, Canada, and UK

What you’ll do

Drive the design and implementation of highly scalable and available distributed SaaS solutions
Participate in critical component design and advise on strategic technical direction
Work closely with architects, team leaders and engineers to implement solutions
Mentor and train fellow software engineers on software development best practices
Research and recommend new technologies to ensure application scalability, maintainability and quality
Ensure technical documentation for solution designs is created and maintained
Drive quality through the creation of end-to-end tests
Collaborate with peers and stakeholders for technology advancement and product delivery
Participate in Product discussions to advise on and influence the roadmap

What you’ll bring

8+ years of experience in backend engineering, with 2+ years in a Staff or Senior Staff role. Ideally, you’ll have some experience focused on both front-end and back-end technologies simultaneously
Expertise in Ruby on Rails or a similar framework with ability to ramp quickly
Deep knowledge of distributed systems, database design, and API architecture
Experience with queuing systems (Resque or similar), caching, and search indexing tools
Deep understanding of CI/CD pipelines and tooling, with experience optimizing build, test, and deployment workflows in modern engineering environments
Comfortable working in Kubernetes-based environments and with cloud infrastructure (e.g. AWS)
Excellent communication, cross-functional collaboration and technical leadership skills
Experience working with, evolving, and improving large codebases
Experience growing code, systems, and capacity for performance and scale
A track record of championing observability, including monitoring, alerting, and debugging workflows across complex systems
Familiarity with incident management and postmortem culture
Ability to work seamlessly with remote Engineering and Product teams throughout North America
An approach where you always leave the campground cleaner than you found it